Request a Video: Transform Customer Support

Save time, improve communication, and boost customer satisfaction with Videolink's Request a Video feature.

Free trial. No payment details needed.

Why Request a Video?

Instead of guessing what the customer means, just send them your Videolink.
They can show you exactly what’s going wrong with a quick screen recording — no setup needed.
Perfect for bug reports, walkthroughs, or anytime words aren’t enough.

How the Video Request Page Works

See how others can send you video messages without scheduling a meeting.

Try Recording Yourself

No sign-up needed to try recording

Why it's Game-Changing

Save Time on Support

Record your screen, camera, or both in just a few clicks. Perfect for remote teams, client presentations, or personal notes.

Boost Resolution Rates

Clearer problem explanations lead to quicker, more accurate solutions.

Meet Customer Expectations

Offer a modern, self-service option that empowers customers and aligns with their preferences for speed and efficiency.

How It Works

1. Share the link

Place the unique video request link in a relevant section of your support page or share it directly with the user.

2. User records the Issue

Customers share their screen, visually explaining the problem.

Instant Insight

Support teams receive clear video explanations, eliminating confusion and reducing response times.

What Sets Videolink Apart?

No Download Hassles: Customers only need to click, record, and share — no additional apps required.

Seamless Integration: Share video request links directly via email, chat, or CRM tools.

Enterprise-Grade Security: Built on Google Cloud and with private server hosting options to protect your data.

Start Solving Issues Faster Today

With Videolink’s Request a Video feature, you can reduce support time, improve customer satisfaction, and empower your team with the tools they need to succeed.

Start Using Videolink

Start Solving Issues Faster Today

With Videolink’s Request a Video feature, you can reduce support time, improve customer satisfaction, and empower your team with the tools they need to succeed.

Start Using Videolink

Customer Stories

What our customers say about us

Effortless communication at its best.
I love how I can combine clips and add text to make my videos look polished and professional without any hassle."

Kate L.

Project supervisor

A must-have for remote collaboration.
The ability to blur sensitive info and add quick annotations makes this tool perfect for sharing updates with clients and partners."