Recent blog posts

Unclear support tickets cause long back-and-forth threads and slow resolutions. With Videolink’s Request a Video, customers can instantly show what’s happening, giving support teams immediate clarity, fewer messages, and faster, more accurate solutions.

Personalized video replies make customer support clearer, faster, and more human. Teams see higher satisfaction (up to 92%), faster resolutions, and stronger loyalty by showing solutions instead of writing long explanations.